Frequently asked questions
What is the return policy?
We want you to love your purchase! We accept returns and exchanges on our nightwear within 7 days of delivery, provided items are unworn. Due to hygiene reasons, we cannot accept returns on undergarments. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
can i track my order?
Yes, once your order is dispatched, you'll receive a tracking ID via SMS or email so you can monitor your parcel. Delivery times vary depending on your location.
Are your product local or imported?
We offer a curated selection of premium local and imported collections. We partner carefully with trusted suppliers to ensure every piece meets our standards for quality and exceptional value.
will my order pakaged discretely?
YES, we understand your privacy concerns. All undergarments and nightwear are delivered in plain, unmarked, and opaque packaging. No product details are mentioned on the outside, and courier staff will not know the contents.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. we also offer free shipping as discount
will my order be packaged discreetly?
YES, we understand your privacy. All undergarments and nightwear are delivered in plain, unmarked, and opaque packaging. No product details are visible on the outside, and courier staff will not know the contents.